We take your personal information seriously. This page clearly explains how Unibet collects, uses, and protects your data — presented with full transparency.
Welcome to Unibet. Your privacy is not just a legal obligation for us — it is a core commitment. When you use the Unibet website or app, you naturally share certain information with us. This privacy policy explains, with full transparency, how we handle that information.
This policy applies to all services on the Unibet platform, including the mobile app, website, and customer support. Unibet operates in accordance with international data protection laws and industry best practices.
This Privacy Policy applies to all users in Bangladesh and every other country where Unibet operates. Continued use of the platform constitutes your acceptance of this policy.
Unibet collects two types of information from users — data you provide directly and data collected automatically. Details are outlined below:
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Email, Mobile Number, Address | Account Communication & Support |
| Financial Information | Payment Methods, Transaction History | Deposit/Withdrawal Processing |
| Device Information | IP Address, Browser Type, OS | Security & Fraud Prevention |
| Gaming Information | Betting History, Game Preferences, Session Duration | Service Improvement and Personalisation |
| Cookies Data | Session cookies, preference cookies, analytics | Improving User Experience |
We only collect information that is necessary to provide our services. Collecting unnecessary data goes against Unibet's policy.
Unibet uses your information only for specific, legitimate purposes. Your data is never used without your knowledge or consent. We use your information for the following:
Unibet's website and app use several types of cookies. Cookies are small text files stored in your browser that help improve your browsing experience.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security, and core functionality | Deleted at End of Session |
| Preference Cookies | Saving language, theme, and preferences | 1 Year |
| Analytics Cookies | User Behavior Analysis & Service Improvement | 2 years |
| Marketing Cookies | Showing Relevant Offers | 30 Days |
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.
Unibet uses industry-leading technology to keep your personal and financial information secure. Our security framework operates on multiple layers and is regularly audited by independent third parties.
Unibet retains your information only for as long as necessary. Your data remains in our systems while your account is active. After account closure, certain information may be retained for a specified period to meet legal obligations.
Once the designated retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.
As a Unibet user, you have several important rights over your own data. We fully respect these rights and are here to help you exercise them.
You may request to view the information we hold about you.
You may request corrections to any inaccurate or incomplete information.
You can request that your data be deleted under certain circumstances.
You may request that we temporarily restrict the processing of your data for specific reasons.
You can request a copy of your data in a structured, portable format.
You may object to your data being used for specific purposes.
Unibet strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect personal information from minors. Age is verified during the registration process, and additional documentation may be requested in cases of doubt.
If we become aware that a person under the age of 18 has created an account, that account will be immediately closed and all associated data will be deleted.
If a parent or guardian believes their child is using Unibet, please contact our support team immediately.
Unibet reserves the right to update this privacy policy at any time. For significant changes, we will notify you by email or via an in-platform notification. You will be informed at least 14 days before any changes take effect.
The date of each update will be noted at the top of this page. Continued use of the platform after any changes will be considered acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated Privacy Team. We are committed to responding to all enquiries promptly and transparently.
The measures Unibet has put in place to protect your privacy meet the highest standards in the industry.
All your data is secured with 256-bit SSL encryption. We use bank-grade security technology to keep your information protected at every step.
Our rigorous identity verification process not only keeps your account secure but also protects the entire platform from fraud.
Unibet never sells your personal information to third parties. Your privacy is not part of our business model.
You're in control of how your data is used. Opt out of marketing, download your data, or request deletion — the choice is always yours.
Independent cybersecurity experts regularly audit our systems. Any vulnerabilities identified are addressed immediately.
Our privacy policy is written in plain, clear language so every user in Bangladesh can fully understand their rights.
You've read Unibet's privacy policy — now join with confidence. We're committed to protecting your every piece of information while delivering the best gaming experience.