Gaming is about fun, entertainment, and excitement — but that enjoyment only lasts when it's controlled and mindful. At Unibet, we believe every player's safety is our highest responsibility. That's why we've built a comprehensive responsible gaming framework designed to keep your experience safe and enjoyable.
Online gaming has become part of everyday entertainment for millions of people in Bangladesh. At Unibet, we serve thousands of players every day. It's precisely this responsibility that has led us to place responsible gaming at the heart of our platform.
Gaming becomes a problem when it stops being entertainment and turns into a compulsion. Playing more to chase losses, disrupted sleep, neglecting family or work — these are warning signs. Unibet wants to make sure you never cross that line.
That's why Unibet offers robust self-control tools, expert support services, and awareness initiatives — all with one goal: to keep your gaming experience fun, safe, and in control.
We believe responsible gaming is more than a policy — it's a culture, and one that Unibet actively nurtures in every player. Setting the right limits, monitoring your own behavior, and asking for help when needed: these three habits are what make a mindful and happy gamer.
Decide how much you're willing to spend before you start playing, and never go beyond that limit.
Decide in advance how many hours a day you'll play and set an alarm.
Take at least a 15-minute break every hour. Step away from the screen.
Never play when you're angry, frustrated, or under the influence. Make decisions with a clear head.
If you feel you're losing control, reach out to our support team or a professional immediately.
Unibet gives you full control over your gaming. With these tools, you can keep your own gaming experience safe on your own terms.
Set your own daily, weekly, or monthly deposit limits. Decreases take effect immediately, while increases require a 72-hour waiting period — so you're never making impulsive decisions in the heat of the moment.
Decide in advance how many hours you want to play. When your session time is up, Unibet will automatically alert you and optionally end the session.
If you need a short break, you can pause your account for anywhere between 24 hours and 6 weeks. You won't be able to log in during this period, but your account will remain completely secure.
If you feel you need a longer break, you can apply to close your account for anywhere between 6 months and 5 years, or permanently. You will also receive no marketing communications during a self-exclusion period.
Set a limit on the maximum amount you're willing to lose within a given period. Once you reach that limit, Unibet will automatically prevent you from playing further.
Pop-up notifications will appear at regular intervals showing how long you've been playing and how much you've won or lost — keeping you informed and aware.
Age verification is required when registering with Unibet. No one under 18 can open an account. Additional documentation may be requested in cases of doubt.
Our system automatically detects unusual betting patterns. If concerning behavior is identified, our team will reach out to you directly.
Our support team is specially trained in responsible gaming. If you have any concerns, reach out via 24/7 Live Chat — our goal is to help, not to judge.
Your full gaming and transaction history is available in your account at any time. This helps you understand your own habits and stay on top of your budget.
Unibet regularly shares information on responsible gaming — including signs of addiction, solutions, and where to get help — making it accessible to everyone.
Answer the following questions honestly. If most of your answers are "Yes", it may be time to seek help.
Gaming addiction often develops gradually, not all at once. It may start as harmless entertainment, but can slowly spiral out of control. The signs below can help you recognize whether a problem is beginning to take hold.
If you notice these signs, don't panic — reach out for help. Unibet's responsible gaming team and professional organizations are always ready to support you.
If you think a family member is struggling with gaming addiction, you can help. Being there for them in the right way can make a real difference in resolving the problem sooner.
Unibet's responsible gaming tools are simple to use. Set up your protection in just a few easy steps.
Log in to your Unibet account and click the profile icon in the top right corner.
Select "Account Settings" from the menu.
Click on the "Responsible Gaming" tab.
Deposit limits, session time, loss limits, or self-exclusion — set whichever tools you need.
Save your changes. Decreasing a limit takes effect immediately. Increasing a limit requires a 72-hour waiting period.
If you're unable to adjust the settings yourself or need urgent help, our support team is always here for you.
Our support team is specially trained in gaming addiction and responsible gaming. Your information is kept strictly confidential. We'll guide you in the right direction — without judgment or criticism.
Find answers to the most frequently asked questions about responsible gaming.
Register with Unibet and set up your protection tools from day one. We're with you every step of the way in building a safer gaming culture.